Viruses and lost data top computer complaints

A new report completed by Australian computer technology support company Geeks2U, has revealed the most common reasons computer users call support lines, with infections such as viruses and malware topping the list.

The Geeks2U Australian Computer Barometer gathers data from its internal system records to identify the main reasons why people call computer support lines across the country.

Computers infected with viruses and other malware accounted for over a quarter of Geeks2U activity in June (27 percent), followed by desperate pleas to help retrieve lost data (14 percent) and followed closely by operating systems.

Despite the large number of virus and malware issues, only three percent involved Macs. When it came to operating system problems, 10 percent were Vista related, 15 percent were XP related and only 3.4 percent were Mac related.