Carbonite Protects You From:
- Accidental Deletion: 43% of people lose irreplaceable files every year.
- Theft: Only 3 out of 100 stolen laptops are ever recovered.
- Disaster: Thousands of files are lost each year due to fires, floods, and other disasters.
- Drive Failure: Up to 13% of hard drives crash in their first year.
Contact Us
Customer Support
Customers who purchase via the Australian website have access to our local phone, chat and email support. They also have access to the support services offered by Carbonite, Inc (US) which includes chat, email and phone.
- Phone: 1300 886 673 or email us. Our local support hours are Monday to Friday 8.30 am to 5.30pm (Melbourne time).
- Outside of these hours, please access Customer Live Chat – Customer support is available 24/7. Fill in the form and follow the steps to begin your LIVE chat.
Carbonite Australia on Twitter
You can now follow us on @CarboniteAU
Find out about the latest services that Carbonite is offering and what others are experiencing using Carbonite.
Partner Support
Public relations – Public relations contacts as well as press information.
Resellers/Partners – Partner enquiries.
Affiliates – For information about our affiliate program.
Carbonite Australia Pty Ltd
Carbonite Australia Pty Ltd is the licensed Australian distributor of the Carbonite software. If you have any questions regarding Carbonite, please contact us on the details below.
A: 2/101 Tulip St
Sandringham Victoria 3191
P: 1300 886 673
F: 1300 855 051
E: info@carbonite.com.au
