Contact Us

Customer Support

Support for Carbonite is provided directly through the Carbonite, Inc (US) support channels (chat, email and phone). Please see options below:

Customer Live Chat – Customer support is available 24/7. Fill in the form and follow the steps to begin your LIVE chat.
Customer Phone Support – learn more about Carbonite Priority Phone Support.

Carbonite Australia Contact Details

If you are experiencing difficulties accessing any of the above direct support options, please contact our local Australian office on 1300 886 673 (normal AEST business hours) or any time via email at info@carbonite.com.au

Carbonite Australia on Twitter

You can now follow us on @CarboniteAU

Find out about the latest services that Carbonite is offering and what others are experiencing using Carbonite.

Partner Support

Public relations – Public relations contacts as well as press information.
Resellers/Partners – Partner enquiries.
Affiliates – For information about our affiliate program.

Carbonite Australia Pty Ltd

Carbonite Australia Pty Ltd is the licensed Australian distributor of the Carbonite software. If you have any questions regarding Carbonite, please contact us on the details below.

A: 2/101 Tulip St
Sandringham Victoria 3191
P: 1300 886 673
F: 1300 855 051
E: info@carbonite.com.au