Contact Us

Customer Support

Customers who purchase via the Australian website have access to our local phone, chat and email support. They also have access to the support services offered by Carbonite, Inc (US) which includes chat, email and phone.

Please see options below:

  • Phone: 1300 886 673 or email us. Our local support hours are Monday to Friday 8.30 am to 5.30pm (Melbourne time).
  • Outside of these hours, please access Customer Live Chat – Customer support is available 24/7. Fill in the form and follow the steps to begin your LIVE chat.

Carbonite Australia on Twitter

You can now follow us on @CarboniteAU

Find out about the latest services that Carbonite is offering and what others are experiencing using Carbonite.

Partner Support

Public relations – Public relations contacts as well as press information.
Resellers/Partners – Partner enquiries.
Affiliates – For information about our affiliate program.

Carbonite Australia Pty Ltd

Carbonite Australia Pty Ltd is the licensed Australian distributor of the Carbonite software. If you have any questions regarding Carbonite, please contact us on the details below.

A: 2/101 Tulip St
Sandringham Victoria 3191
P: 1300 886 673
F: 1300 855 051
E: info@carbonite.com.au

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